Lixiam Marketing LLC
Effective Date: 2026
These Terms & Conditions (“Terms”) govern your use of services provided by Lixiam Marketing LLC (“we,” “us,” or “our”). By booking an appointment, subscribing to updates, or communicating with us, you agree to these Terms.
1. Services
We provide AI-powered marketing solutions and digital services designed to help small businesses grow, including:
- AI-Powered Lead Engagement & Automation: Small Business Assistant and related tools that instantly respond to leads, maintain conversations, book appointments on autopilot, and convert more inquiries into paying customers.
- Online Presence Enhancement: Strategies and implementations to strengthen your digital footprint, improve visibility, and attract more qualified leads.
- Website Builds & Redesigns: Custom website development, modern redesigns, optimization for conversions, and ongoing maintenance.
- Google Business Profile Assistance: Review management, optimization, reputation building, and local SEO support to boost credibility and local search rankings.
- Appointment scheduling and confirmations
- Appointment reminders
- Lead follow-ups and engagement
- Promotional and marketing communications (with consent)
Service offerings may change at any time without prior notice.
2. Appointment Policies
By booking an appointment, you agree to:
Provide accurate information when scheduling
Attend the appointment at the scheduled time
Notify us in advance if rescheduling or canceling
We reserve the right to reschedule or cancel appointments due to operational needs or emergencies.
3. Communications & Consent
By providing your email or phone number, you consent to receive:
Appointment confirmations
Appointment reminders
Service-related updates
Promotional messages (only if you opt in)
You may opt out of promotional messages at any time by replying “STOP” or contacting [email protected].
4. User Responsibilities
You agree not to:
Misuse our services
Provide false information
Attempt to disrupt our operations or systems
Violate any applicable laws when interacting with our business
5. Payments & Fees
If any services involve fees, you agree to pay all charges as described at the time of booking or invoicing.
Payments are non-refundable unless explicitly stated otherwise.
6. Cancellation & Refund Policy
Any cancellation or refund terms will be communicated during booking or in applicable service agreements.
We reserve the right to refuse refunds for services already rendered or for last-minute cancellations.
7. Data Protection & Privacy
We process and protect your personal information in accordance with our Privacy Policy, which complies with GDPR, CCPA, and other applicable laws.
By using our services, you acknowledge and agree to the practices outlined in our Privacy Policy.
8. Third-Party Services
We may use third-party platforms for scheduling, messaging, advertising, or payments.
We are not responsible for the actions, performance, or policies of these third parties.
9. Intellectual Property
All logos, branding, text, images, and other materials created by us remain our exclusive property.
You may not copy, reproduce, or distribute our content without written consent.
10. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages.
We are not responsible for service delays caused by third-party platforms, technical issues, or events outside our control.
Our total liability is limited to the amount you paid for the service in question, if any.
11. No Guarantees
While we strive to deliver high-quality service, we do not guarantee specific outcomes regarding events, bookings, or promotional campaign performance.
12. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any disputes will be resolved in courts located in Orlando, Florida.
13. Amendments
We may update these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.
14. Contact Information
For questions regarding these Terms, contact us:
Lixiam Marketing LLC
15502 Stoneybrook West PKWY 104-175, Winter Garden, FL 34787
Phone: +1 407-955-9493
Email: [email protected].
